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Arki

How Arki works

Know your clients. Act with context.

Arki connects client materials, conversations and market changes to understand needs, move work forward and keep relationships growing.

In daily use with our pilot customers in Hong Kong and Singapore.

Turn client context into the next action.

  1. Prospect management

    Know the need. Earn the trust.

    Turn scattered information into client insight, and give every follow-up a clear direction.

    Find the need behind the notes

    AI draws on uploaded materials and interviews to identify background, preferences and emerging needs, so you know what matters.

    AIClient Need

    Adrian Clarke Interview notes

    “Our child starts in the UK in two years, but I don’t want to lock all the money away.”

    Identified need

    Prepare education funding while preserving business liquidity.

    Find a way to move forward

    Match products and services to client needs. Use interests and communication preferences to build rapport and advance the opportunity.

    AIApproach Recommendation

    Adrian Clarke · Education funding & liquidity

    Match the need

    Compare staged withdrawal terms and costs, while keeping cash available for the business.

    Build trust

    The client asked for a comparison in advance and wants their spouse involved. Send it before the call and focus on education funding.

    Based on needs & preferences

    Follow through at the right time

    AI connects a newly identified client need to the next conversation, proactively suggests reaching out, and drafts a tailored email for you to review.

    ArkiEmail DraftAwaiting review

    Arki spotted a follow-up opportunity

    I noticed Adrian’s education funding need is still open. A comparison of access terms and costs would move it forward. I’ve already drafted the outreach email for your review.

    ToAdrian Clarke

    SubjectPlanning your child’s education funding

    Dear Adrian, For your child’s study plans in two years, I’ll prepare a one-page funding comparison focused on staged withdrawal terms, costs and business liquidity. Could we discuss it with you and your spouse next week? Hugo

    Learn from every interaction

    Review what worked, what did not, and why interest was high or low. Carry those lessons into a sharper next approach.

    AIInteraction Review

    Advisor:Shall we start with the market outlook?

    Client:Education costs come first. I need cash for the business, so can I withdraw in stages?

    Advisor:Would a comparison of access terms and costs help?

    Client:Yes, send it before the call. My spouse will join. We can skip the broad market update.

    Arki recommends the next step

    Based on the client’s responses, I recommend sending the access-term and cost comparison before the call, including their spouse, and focusing on education funding and liquidity rather than a general market update.

  2. Client service

    Less admin. More service.

    Keep documents, portfolios and wider client needs moving, from the first request to the final follow-up.

    Move KYC and SOW forward

    AI organizes materials and drafts source-of-wealth reports, identifies missing evidence, and prepares document requests and follow-ups.

    AISource-of-Wealth ReportDraft v0.3

    Share sale proceeds

    A partial share sale in 2021 generated HK$ 12,000,000. Agreement linked; proof of receipt is missing.

    ↗ Share transfer agreement p.4

    Arki found a gap

    The bank receipt is missing. I’ve drafted an email requesting it from the client’s accountant. Please review the draft.

    Keep clients up to date

    See assets and holdings in one wealth overview. AI monitors changes and prepares client updates for your approval, or sends them where your firm allows, so clients stay informed.

    AIPortfolio MonitorAdrian Clarke · Synced
    HK$ 10,000,000+1.8% this month
    HoldingsWeightHKD
    Equities40%4,000,000
    Bonds35%3,500,000
    Cash25%2,500,000

    HK$500,000 deposit matures in 14 days

    Holdings summary and client alert prepared.

    Make market news relevant

    Summarize policy, news and company updates, then connect them to holdings and risk preferences to suggest products worth discussing.

    AIProduct RecommendationsAdvisor review

    Market signal / Rates & issuance

    Rate expectations shift. Revisit short-term income options.

    Arki detected affected clients

    2 clients have holdings or preferences relevant to this signal.

    Adrian Clarke

    Relevant
    Cash & depositsReinvestment rates

    Moreau family

    Relevant
    Short-duration bondsRate sensitivity
    Illustrative research · Advisor assessment required

    Extend your service with Arki’s expert network

    Connect with a broad ecosystem of education, relocation, tax and legal specialists. Bring in expert research, practical guidance and direct support to serve client needs beyond finance.

    AIExpert Connection@ an expert in chat
    @Study Abroad Specialist Please compare UK and Singapore study pathways, including school options, application plans and budget considerations.

    Study Abroad Specialist

    I’ve prepared the comparison report, including the two study pathways and the questions to confirm next. A relevant partner expert has also been identified; you can contact them directly using the card below.

    Recommended expert

    EDStudy Abroad SpecialistUK · Singapore · Education planning
    Partner network · Example contact
  3. Long-term relationships

    Remember more. Stay closer.

    Accumulated client context turns change into timely outreach and gives every check-in a reason.

    Spot the change. Reach the client.

    AI tracks policy and market information across sources, identifies affected clients, and drafts a concise email explaining the connection, for your approval or sent where your firm allows.

    AIPolicy Impact MonitorTracking

    An overseas education policy update

    Official noticeProfessional commentaryAI summarized

    Matched to client context

    Adrian ClarkeUK study plans recordedMatched
    Moreau familyUK study plans recordedMatched
    Include impact and next steps

    Know when to call, and what to say

    Remember conversations and contact frequency. Get a reminder when it has been a while, with talking points drawn from past discussions and recent changes.

    AIFollow-up ReminderSuggested this week

    Adrian Clarke

    6 weeks since last contact

    09/12 · Last discussed

    Education in two years; the funding plan needs flexibility.

    AI talking point

    “Any progress on the study plans? I have a policy update that may affect the funding arrangements.”

Illustrative product scenarios. Synthetic people and data.

Closer with every use.

Every document, interaction and outcome helps Arki understand your clients and the way you work.

Learn your clients

Build living profiles from interests, holdings, risk preferences, careers and family context, helping you advance opportunities and sustain relationships.

ConversationsNeeds & interestsClient backgroundCareer & familyPortfolio preferencesHoldings & riskLiving client profileNeeds & prioritiesRisk preferencesFamily & relationshipsContinuously updated
Connect the records. Build a deeper understanding.

Learn how you work

Remember your working habits and learn from successes and setbacks, bringing effective approaches into the next task.

WorkingmemoryActFewer clientcheck-insObserveRisk signals rise;interest declinesLearnReview cadenceand topic relevanceAdaptTune frequency;change the topics
Adjust the rhythm and topics, then observe the response again.

Grow as a team

Share progress and experience within permitted boundaries. AI distills reusable approaches so every team member can build their capability.

Contribute experience →YouLessons fromyour workYour teamLessons fromothers’ workSharedknowledge← Bring shared methods back into your work
Everyone contributes and learns, within permissions.

Set the limits.

Your firm chooses, task by task, what Arki may do alone, where regulation allows. Regulated judgment stays with your people.

Task limitsFirm settings
  • Meeting briefs
  • Document check-ins
  • Policy heads-ups
  • Review follow-ups
  • Source of wealthReviewer sign-off required
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