How Arki works
Know your clients. Act with context.
Arki connects client materials, conversations and market changes to understand needs, move work forward and keep relationships growing.
In daily use with our pilot customers in Hong Kong and Singapore.
Turn client context into the next action.
Prospect management
Know the need. Earn the trust.
Turn scattered information into client insight, and give every follow-up a clear direction.
Find the need behind the notes
AI draws on uploaded materials and interviews to identify background, preferences and emerging needs, so you know what matters.
AIClient NeedAdrian Clarke Interview notes
“Our child starts in the UK in two years, but I don’t want to lock all the money away.”
Identified need
Prepare education funding while preserving business liquidity.
Find a way to move forward
Match products and services to client needs. Use interests and communication preferences to build rapport and advance the opportunity.
AIApproach RecommendationAdrian Clarke · Education funding & liquidity
Match the need
Compare staged withdrawal terms and costs, while keeping cash available for the business.
Build trust
The client asked for a comparison in advance and wants their spouse involved. Send it before the call and focus on education funding.
Based on needs & preferencesFollow through at the right time
AI connects a newly identified client need to the next conversation, proactively suggests reaching out, and drafts a tailored email for you to review.
ArkiEmail DraftAwaiting reviewArki spotted a follow-up opportunity
I noticed Adrian’s education funding need is still open. A comparison of access terms and costs would move it forward. I’ve already drafted the outreach email for your review.
ToAdrian Clarke
SubjectPlanning your child’s education funding
Dear Adrian, For your child’s study plans in two years, I’ll prepare a one-page funding comparison focused on staged withdrawal terms, costs and business liquidity. Could we discuss it with you and your spouse next week? Hugo
Learn from every interaction
Review what worked, what did not, and why interest was high or low. Carry those lessons into a sharper next approach.
AIInteraction ReviewAdvisor:Shall we start with the market outlook?
Client:Education costs come first. I need cash for the business, so can I withdraw in stages?
Advisor:Would a comparison of access terms and costs help?
Client:Yes, send it before the call. My spouse will join. We can skip the broad market update.
Arki recommends the next step
Based on the client’s responses, I recommend sending the access-term and cost comparison before the call, including their spouse, and focusing on education funding and liquidity rather than a general market update.
Client service
Less admin. More service.
Keep documents, portfolios and wider client needs moving, from the first request to the final follow-up.
Move KYC and SOW forward
AI organizes materials and drafts source-of-wealth reports, identifies missing evidence, and prepares document requests and follow-ups.
AISource-of-Wealth ReportDraft v0.3Share sale proceeds
A partial share sale in 2021 generated HK$ 12,000,000. Agreement linked; proof of receipt is missing.
↗ Share transfer agreement p.4
Arki found a gap
The bank receipt is missing. I’ve drafted an email requesting it from the client’s accountant. Please review the draft.
Keep clients up to date
See assets and holdings in one wealth overview. AI monitors changes and prepares client updates for your approval, or sends them where your firm allows, so clients stay informed.
AIPortfolio MonitorAdrian Clarke · SyncedHK$ 10,000,000+1.8% this monthHoldings Weight HKD Equities 40% 4,000,000 Bonds 35% 3,500,000 Cash 25% 2,500,000 HK$500,000 deposit matures in 14 days
Holdings summary and client alert prepared.
Make market news relevant
Summarize policy, news and company updates, then connect them to holdings and risk preferences to suggest products worth discussing.
AIProduct RecommendationsAdvisor reviewMarket signal / Rates & issuance
Rate expectations shift. Revisit short-term income options.
Arki detected affected clients
2 clients have holdings or preferences relevant to this signal.
RelevantAdrian Clarke
Cash & depositsReinvestment ratesRelevantMoreau family
Short-duration bondsRate sensitivityIllustrative research · Advisor assessment required Extend your service with Arki’s expert network
Connect with a broad ecosystem of education, relocation, tax and legal specialists. Bring in expert research, practical guidance and direct support to serve client needs beyond finance.
AIExpert Connection@ an expert in chat@Study Abroad Specialist Please compare UK and Singapore study pathways, including school options, application plans and budget considerations.Study Abroad Specialist
I’ve prepared the comparison report, including the two study pathways and the questions to confirm next. A relevant partner expert has also been identified; you can contact them directly using the card below.
Recommended expert
EDStudy Abroad SpecialistUK · Singapore · Education planningPartner network · Example contactLong-term relationships
Remember more. Stay closer.
Accumulated client context turns change into timely outreach and gives every check-in a reason.
Spot the change. Reach the client.
AI tracks policy and market information across sources, identifies affected clients, and drafts a concise email explaining the connection, for your approval or sent where your firm allows.
AIPolicy Impact MonitorTrackingAn overseas education policy update
Official noticeProfessional commentaryAI summarizedMatched to client context
Adrian ClarkeUK study plans recordedMatchedMoreau familyUK study plans recordedMatchedInclude impact and next stepsKnow when to call, and what to say
Remember conversations and contact frequency. Get a reminder when it has been a while, with talking points drawn from past discussions and recent changes.
AIFollow-up ReminderSuggested this weekAdrian Clarke
6 weeks since last contact09/12 · Last discussed
Education in two years; the funding plan needs flexibility.
AI talking point
“Any progress on the study plans? I have a policy update that may affect the funding arrangements.”
Illustrative product scenarios. Synthetic people and data.
Closer with every use.
Every document, interaction and outcome helps Arki understand your clients and the way you work.
Learn your clients
Build living profiles from interests, holdings, risk preferences, careers and family context, helping you advance opportunities and sustain relationships.

Learn how you work
Remember your working habits and learn from successes and setbacks, bringing effective approaches into the next task.

Grow as a team
Share progress and experience within permitted boundaries. AI distills reusable approaches so every team member can build their capability.

Set the limits.
Your firm chooses, task by task, what Arki may do alone, where regulation allows. Regulated judgment stays with your people.

- Meeting briefs
- Document check-ins
- Policy heads-ups
- Review follow-ups
- Source of wealthReviewer sign-off required